We produce technical documentation, develop technical training,
and conduct usability evaluations for a wide variety of clients and industries.
We can help reduce your support and training costs by improving your
documentation, your training, and your products.
Our services include:
- software manuals
- programmer manuals and technical design documents
- hardware manuals
- online documentation and help
- online training materials
- template design—online and hard copy
- single-source conversions and publishing
- usability testing and heuristic evaluations
- knowledge bases and technical support web sites
- policy and procedure manuals
- QA software testing
- information design including audience needs analysis and task analysis
- project management
